Introduction

Mail Relay Service is a SMTP (Simple Mail Transfer Protocol) service which provides you with a email sending gateway function. Its role is to accept emails and forward them on to their recipients.

So when you send out an email, it is delivered via a gateway and held locally at our SMTP-enabled mail server, till it is routed out via the Internet and forwarded to the recipients who can then open and read the email. You can send emails based on your routing information such as your email domain name or IP range.

An ideal service for companies who want to send emails without the need to set up and maintain their own SMTP server.

Features at a Glance:

  • 5 days store and forwarding
  • Repeated delivery attempts will be made for undelivered/returned messages for 5 days
  • Delivery is attempted every 30 minutes
  • If the service is unable to deliver an email after four hours, a message will be sent to the originator warning him that the mail item has not been delivered
  • A non-delivery report will be sent to the originator after 5 days if the mail item has not been delivered by then
  • No additional hardware or software required
  • Direct connection to Pacnet's fully redundant Internet backbone
  • 24-Hour technical support